Thank you for purchasing Wanatabe products. We offer a limited warranty to ensure the quality of your product. Below are the details of our warranty policy.
1. Warranty Coverage
We provide a warranty for new products purchased from us, covering:
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Defects in materials or workmanship under normal use.
2. Warranty Period
The warranty period starts from the date of purchase. During the warranty period, if the product is defective, we will offer repair or replacement services.
3. Warranty Service
To request warranty service, please follow these steps:
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Contact our customer service team, providing proof of purchase and a description of the issue.
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Depending on the product, you may be required to send the product to our authorized service center for inspection.
4. Exclusions
This warranty does not cover:
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Accidental Damage: Such as drops, impacts, water damage, etc.
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Improper Use: If the product is not used according to the product manual.
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Unauthorized Modifications: If the product is repaired or modified by someone other than our authorized service personnel.
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Normal Wear and Tear: Such as natural wear due to long-term usage.
5. Warranty Extension
If the product cannot be repaired, we will offer a full refund or replacement during the warranty period.
6. Other Terms
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The warranty service is only available to the original purchaser.
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This warranty policy does not affect any rights you may have under local laws.
